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Recently, some clients have inquired about why Royal Creations Architectural Landscaping quotes for landscape design and installation are higher than our competitors. Here are some reasons why we provide more value.
Our company’s founder Andrew L. Wright (Andy), has 25 years of experience in designing and building residential landscapes of all shapes and sizes. He has a degree in Landscape Architecture and is a Certified Landscape Professional and Licensed General Contractor while also certified for paver and wall installation from the ICPI and NCMA. Andy not only has the education but also has spent half of his career in the field, gaining first-hand real-world experience of what works best for installation techniques and design considerations.
Our field construction manager, Henry Thompson, has 30 years of experience in construction, specializing in residential landscape projects. Henry leads the field operations and is responsible for quality control. He helps train our staff and manage the projects. Henry is continually communicating with the customers and checking on details of the installations while supporting our field staff.
We also have a full-time office manager, Tammy Panarisi, who is responsible for all the behind-the-scenes action keeping track of the details of accounting, human resources, fleet management, material procurement, customer service, and a whole lot more.
In addition, our firm has completed over 1,000 successful landscape projects in the last 10 years. Ask yourself this question, “Do I want someone to learn what to do while working on my landscape project, or do I want someone who has done this 1,000 times before?”
We follow good business practices. We are a licensed general contractor, and we work with specialized subcontractors such as carpenters, plumbers, and electricians who are also licensed in their fields. If we are not licensed to do something, our employees will not do it. We will contact the proper professional to take care of the task. Not every company is as scrupulous as we are.
We are fully insured. This means that if someone gets hurt on the job, materials are defective, any property is damaged, or anything else happens while we are working on your job, we have the insurance to cover it. Not every landscape company can say that because such insurance can be expensive, and they are competing on price and not value. We care enough to invest in the proper insurance to protect our clients, our workers, and our company.
Our employees speak English and are legally allowed to work in the United States. We pay top-of-the-market wages to attract the top talent and create a strong team that embodies our C.R.O.W.N. values of Communication priority, Respectful attitude, Ownership mentality, Willingness to serve, and Never-ending pursuit of our potential. In return, we give our employees a clear career path and pay for continuing education, health insurance, retirement benefits, a first-time home buyers program, and profit sharing. We don’t exploit people because we don’t want to be exploited.
Many times, clients compare our proposals to those of competitors without realizing they are different in scope. Because of our experience, our proposals are often much more comprehensive than our competition. We consider the details upfront and minimize extra work to be completed after we leave or unexpected change orders to come up in the middle of the project. We often use better materials and construction techniques to provide a higher quality product to last longer and lower maintenance. Sometimes, those construction methods can be fairly complicated to achieve the desired results. We strive to present a final product that includes all the details to make your new outdoor space livable and ready to use. Not every company offers a full-service landscape design/ build concierge service as a general contractor who can handle any outdoor design/build project from start to finish.
Our commitment to our customers is to provide an excellent customer experience throughout the process of your design/build project. We will have your best interest in mind and act as a steward of your resources throughout the project. Oftentimes we have to consider alternative solutions and work through value engineering of the master plan to get to the appropriate solution for our clients and their budgets. We work through the design/build process, and we develop an enduring relationship with our customers that lasts far beyond the design and building phase of the project.
Throughout the design process, we provide value to our clients by not only creating design plans for their property but also helping them through the material selection process. We often even hand-pick materials with our customers at the stone yard or plant nursery.
We keep our clients informed throughout the stages of the project with estimated timelines and e-mail updates as we work through the process of design, construction, and maintenance. If the timeline changes, we will promptly send updates. We are always here and happy to answer questions not only during the design and build but also any time after it is finished. We help many of our clients with continual specialized maintenance and implementing additional phases of the master plan over time.
Our experience, business practices, employee care, better materials, and better construction techniques all go into our proposals. Sometimes that means they look more expensive than our competitors. However, if you break them down, you will see we give you much more for the price. As a homeowner, there can be a lot of risk in hiring the least expensive service provider. Our passion, expertise, and core values of our team are worth the investment.
Contact Royal Creations Architectural Landscaping and let us develop a proposal for your outdoor living space. You will see that we provide the best product for the money you spend. Contact us today to schedule your consult.
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